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Frequently asked questions
Please note: personal sessions, in person, by phone and by video (Zoom), are held in German only.
Short answers to what people often want to know before a session, sorted by topic. Each topic is covered in full on the linked page.
The session · Questions and answers
42 questions in seven topics. Jump to whatever is on your mind right now.
Each answer is short and leads to the page where the topic is covered in full. You don’t have to read everything.
The topics
Topic 1
Understanding the session
What happens in a session and where my answers come from.
To the questionsTopic 2
Process and preparation
What you bring, how the session begins and how often you come.
To the questionsTopic 3
How I tell you what I see
Why I don’t say everything at once and don’t give one-size-fits-all advice.
To the questionsTopic 4
The three forms
In person, by phone or by video: what is the same and what is not.
To the questionsTopic 5
Appointment, length and cost
How you get an appointment, what is billed and how you pay.
To the questionsTopic 6
The session and The Field
Conversation and daily work on the field: two different things.
To the questionsUnderstanding the session
- What happens in a session?
- You bring a question. I read your energy field and tell you what I see there. If you don’t have a question, I look at your field as a whole. More
- Where do your answers come from?
- From your energy field. I take up your question and look at your field in relation to that question. I don’t pass on my opinion, nor a philosophy that applies to everyone. More
- Why do two people get different answers to the same question?
- For me, no energy field is like any other. That is why every answer is tailored to the person who receives it. A rule that I give everyone in the same way could be wrong for you. More
- What questions do people bring to you?
- Some are going through a hard phase and want to understand what is going on. Others want to hold on to what they have built. Others again want to move forward, in their work, in a relationship or in themselves. Often it is all of these at once, in different areas of life. More
- Do I have to bring a question?
- No. If you don’t have one, I look at your field as a whole and explain how it looks right now. More
- Do I need prior knowledge or documents?
- No. I need neither your history nor personal documents to look at your energy field. More
Process and preparation
- Do I have to tell you what is going on?
- No. At the start, you decide whether you tell me or whether I look at your field first. What you tell me shows me how you experience something. Where it comes from, I see in the field. More
- Why don’t you start right away with my question?
- Because I need the overview first. People talk about what they experience, but not about where it comes from. That is why I first look at the whole field and only then go to your question. More
- What do you write down during the session?
- I draw a simple figure and note keywords next to it, in order from top to bottom: head, heart, belly, down to the feet. This sketch gives me orientation for the whole conversation. More
- Does every session follow the same course?
- From the outside, a session looks like a conversation. Behind it, for me, there is the same sequence every time: first the overview, then your questions. More
- How many sessions do I need?
- There is no number for that. Whether and when you come back is up to you. I don’t set a fixed number of sessions. More
How I tell you what I see
- Why don’t you answer my question directly?
- Sometimes a question is asked in such a way that any answer to it leads you astray. Then we first look for the question that fits your situation. And I say it in a way you can take in. More
- Why don’t you tell me everything you see?
- A piece of information is only worth something if you can take it in and use it. That is why I think about how it will land with you, and I would rather say less, but something useful. If you want to know more, ask. More
- Do you give me advice?
- Not one-size-fits-all advice. What is right for one person can be wrong for the next. The measure is your path, not mine. What you make of the conversation is up to you. More
The three forms
- Is a session by phone as good as in person?
- I read your energy field from a distance just as I do in the practice. What differs is the setting, and with it how you experience the session. More
- What is different in person?
- You sit with me in the same room and experience me directly. This is the most personal form, and in the practice I can also explain more to you. More
- Which form suits me?
- That depends on your everyday life, not on your question. If you live near St. Gallen and want to experience me directly, the practice suits you. Otherwise phone or video, depending on whether you would like to see me. More
- Do I have to come to St. Gallen for a session?
- No. The session is also available by phone and by video. More
- Where is your practice?
- At Zürcher Strasse 170, 9014 St. Gallen. More
- How long has the practice existed?
- Since 1998. Since then, there have been over 60,000 sessions. More
- Who calls whom in a phone session?
- I call you at the agreed time. If the session before runs longer, there may be a short delay. More
- What do I need for a session by phone?
- A quiet place where you can talk undisturbed. More
- Is the session also available by video?
- Yes, it is one of the three forms. You see me during it. Length, billing and technology have not been set down yet. More
Appointment, length and cost
- How long does a session last?
- In person and by phone, 30 or 60 minutes, you choose. In a video session, the time we talk is what counts. More
- How do I get an appointment?
- On the website, you choose the form and the length, click “Termin vereinbaren” (book an appointment) on the offer and write in your request when it suits you. More
- What if no appointment is free?
- I am well booked. If nothing is free right now, you go on the waiting list. It is worth booking early. More
- What does a session cost?
- The prices are listed on the website. More
- How is it billed?
- In person, the booked time, at least 30 minutes. By phone, the actual call time, at least 15 minutes. In a video session, the time spent talking, at least 10 minutes. More
- How can I pay?
- By card, TWINT, PostFinance, PayPal, Apple Pay, Google Pay or by invoice. More
- How do I reach your office?
- By phone at +41 71 220 90 64 or by email to [email protected]. You usually get an answer within 48 hours on working days. Asking a question beforehand costs nothing. More
- In which language are the sessions held?
- In German. More
The session and The Field
- What is the difference between a session and The Field (remote energy work)?
- In the session, we talk: I read your energy field and explain to you what I see. In The Field (remote energy work), I work on your energy field every day, without a conversation. More
- Do you work on my field in the session?
- No. An hour is not enough for that. The work on the field goes in small steps and takes time. That is why it happens daily and is a separate offer. More
- Can I book a session in addition to the daily work?
- Yes. The session is also possible alongside it, for example if you want to understand what is happening in your field. More
- Do I find out in The Field what you have worked on?
- No. In The Field, I don’t share what I have worked on. If you have a question about it, the session is the place for it. More
Limits of the session
- Does the session replace a visit to the doctor or psychotherapy?
- No. The session is neither a medical nor a psychotherapeutic assessment. It can complement them. More
- Is the session coaching or life counseling?
- No. There is no warm-up part and no general life counseling, but information about what can be seen in your energy field. More
- Do you transfer energy in the session?
- No. I read your energy field and make visible what otherwise stays invisible. More
- Do you tell me what I should do or how things will go?
- No. I describe what I see. I don’t make a prediction and don’t give instructions on what to do. What you make of it is up to you. More
- Should I stop taking my medication?
- No. Never stop taking prescribed medication without talking to your doctor. More
- Is this scientifically tested?
- No. What I describe are observations from my practice: an experience-based model, not a scientifically tested method. More
- What if I am in acute distress?
- The session is not an emergency service. Seek medical help immediately; in Switzerland, call the emergency number 144, Die Dargebotene Hand helpline 143 or, for children and young people, 147. More
Practical matters
- May I bring someone along?
- Yes. If you prefer, you can bring someone with you.
- Does what we discuss stay confidential?
- Yes. Everything discussed in the session is confidential.
- May I take notes?
- Yes, at any time during the session.
- Until when can I cancel or reschedule?
- Free of charge up to 24 hours before the appointment. After that, unfortunately, the session is charged. More
- How do I find the practice?
- You will be sent directions, parking and access details before the appointment. More
- Do you also lay on hands in the session?
- In the practice, yes, if it fits and you would like it. By phone and by video, that is not possible. More
- Which platform is used for the video session?
- Zoom. You will be sent the link beforehand. You don’t need to install anything, you just click the link. More
- Which number do you call me on?
- The number you give when you book. Usually on time, sometimes five minutes or a little later. More
- Do I have to prepare?
- No. You can write down your questions, but it is not necessary. More
- Can I also book by phone or email?
- Yes. Email usually works best; that makes it easiest for us to find alternatives too. More
- Who gets in touch when an appointment becomes free on the waiting list?
- We get in touch with you, by phone or by email. More
- How long do I have to wait for an appointment?
- It varies, sometimes a few weeks, sometimes a few months. More
- When do the sessions take place?
- Monday to Thursday, between 7:00 and 18:00. More
- Is video better than phone?
- For what I see in your field, there is no difference. With a picture it is more personal; all in all, it makes no difference. More
- How often should I come?
- That is individual. Coming more often does not bring more. More
- How do I get the confirmation of my appointment?
- Right when you book. Before the appointment, I remind you by email. More
- What happens if I miss your call?
- Then the session is charged, as with a late cancellation. I also call abroad. More
- Do I get a summary or a recording?
- No, and follow-up questions after the session are not planned for. Take notes during the session and ask while we are talking. More
- Can I come to a session with my child?
- Yes, you can come to the practice with your child. By phone, a session with a child is difficult. But as a mother or father, you can also talk to me about your child on your own, because I see the energy fields.
- Can I take a session for another person?
- No, a session is for you. The exception is parents who talk to me about their child.
- How is the video session billed?
- By the time spent talking, at least 10 minutes. More
Where to go next
If your question is not here, you may find the answer on one of the pages in the section “Understanding the session”, starting with How a session works. For anything that concerns you personally, you can reach my office as described under Appointments and contact.